Privacy Policy
At Skytup, we are committed to protecting your privacy and personal information. This policy outlines how we collect, use, and safeguard your data.
Information We Collect
We collect information you provide directly to us, such as when you create an account, subscribe to our content, or contact us for support. This may include your name, email address, and learning preferences.
How We Use Your Information
- To provide and improve our educational services
- To personalize your learning experience
- To communicate with you about updates and new content
- To respond to your inquiries and provide support
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Refunds & Cancellations
Upon completing a Transaction, you are entering into a legally binding and enforceable agreement with us to purchase the product and/or service. After this point the User may cancel the Transaction unless it has been specifically provided for on the Platform. In which case, the cancellation will be subject to the terms mentioned on the Platform. We shall retain the discretion in approving any cancellation requests and we may ask for additional details before approving any requests.
Once you have received the product and/or service, the only event where you can request for a replacement or a return and a refund is if the product and/or service does not match the description as mentioned on the Platform. Any request for refund must be submitted within three days from the date of the Transaction or such number of days prescribed on the Platform, which shall in no event be less than three days.
A User may submit a claim for a refund for a purchase made by raising a ticket on our Contact page or contacting us atseller+5cbebece382d459f9666d42701bc7a83@instamojo.com, providing a clear and specific reason for the refund request, including the exact terms that have been violated, along with any proof, if required. Whether a refund will be provided will be determined by us, and we may ask for additional details before approving any requests.
For the full refund and cancellation policy, visit theRefunds & Cancellations page.